BridgeView is currently seeking a Systems Administrator for one of our clients. If you love building and supporting technology solutions that make businesses successful, then read on for more details.
TITLE: Systems Administrator
LOCATION: Montreal, Canada
BENEFITS: Medical, Dental & Vision, 4% match on 401(k), Life Insurance, Short & Long-Term Disability, employee perks, and more (detailed below).
OVERVIEW
This is a hands-on role requiring a deep level of technical insight and ability, that will work closely with a variety of technology teams allowing for fluid bi-directional teamwork and encouraging the development of new insights and solutions. This involves being involved in the entire stack of IT related initiatives. The ideal candidate will be a well-rounded IT professional and a key member of our Global Support team with strong hardware and software troubleshooting skills, as well as in-depth knowledge of Windows OS, Office 365, Networking, and application deployment procedures via SCCM, AirWatch and/or Jamf. Additionally, having a high motivation for looking at areas of opportunity for improving process through automation and helping the team decrease repeatable incidents is also highly valuable.
RESPONSIBILITIES
- On-site contact for technical operations and support of all production and development environments
- Must work jointly with development groups to assess their support needs to identify and deliver the resources required to meet ambitious goals
- Ensure all client requests and operational problems are update/resolved within a timely manner
- Passionate about delivering outstanding client experience and support
- Inquisitiveness and ambition towards looking for opportunities to automate and improve service delivery
- Enjoys working in a fast-paced environment with the ability to change priorities on the fly
- Assist with employee on-boarding ensuring new staff is ready to work on day one
- Maintain inventory/asset management for company provided equipment and software
- Assist with audio/visual hardware setup and break down, along with conference rooms and video conferences
REQUIRED EXPERIENCE
- 3-5 years’ experience with the Windows 10, MacOS, Microsoft Office 365, Active Directory and Exchange, TCP/IP based networks (including DHCP, DNS, etc.), installation and maintenance of workstations and infrastructure hardware
- Operating System configuration, management, and support for desktop/laptop and server
- Network: Experience implementing, managing, and troubleshooting network devices and infrastructure
- Experience using Okta or similar SAML and Two-Factor Authentication solutions
- Familiar with using SCCM for Desktop OS deployment and software management
- AirWatch/Intelligent Hub/Jamf or equivalent Mobile Device Management experience
- Computer Hardware: Desktops, Laptops, Mobile devices, tablets, and a wide variety of devices and peripherals
- Productivity Tools: MS Office, Video Conferencing (Zoom), Slack
- Remote Work Solutions: VPN, VDI (Horizon View)
- Storage: Solid understanding of both local and NAS based technologies (Netapp, Nutanix) as well as cloud-based solutions (Dropbox)
- Security: Solid grasp of security standards and methodologies
- PowerShell and scripting experience
- Conference Room and AV technology experience
- ServiceNow or equivalent helpdesk ticket system experience
- MCSE, MCDST, ITIL, Network+, A+ certifications preferred
BENEFITS
BridgeView makes it easy to say “yes” to joining our team by providing exceptional benefits, with national Medical, Dental, Vision, Teladoc, and Life Insurance coverage effective on the first of the month from your date of hire. Our 401(k) is 4% matched and fully vested, and we offer voluntary benefits such as Short & Long-Term Disability, Critical Illness, Accident, AD&D, Legal Shield, etc. We help you take care of your mind with a paid subscription to the Calm app, and your wallet with cashback available through thousands of vendors (Ace Hardware, Verizon, Overstock.com, and more).
ABOUT BRIDGEVIEW
BridgeView is a talent and technology consulting company that helps business leaders build exceptional technology teams and deliver complex projects with confidence. Since 2005, BridgeView’s tenured recruiting team has built a vast network of niche technologists and executive leadership candidates to help our clients solve their most complex talent challenges. Paired with strategic consulting services, BridgeView further delivers project collaboration in the areas of people, process, and technology. This blended approach allows clients to adjust in real-time to align with their budgets while receiving Big 5 expertise to meet their objectives.
BridgeView. Within Sight.
We are an equal opportunity employer and value diversity. All employment decisions are made due to qualifications, merit, and business need. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.