BridgeView partnered with BellXcel, a leading provider of custom software for after-school and summer programs, conducting a comprehensive analysis of their entire software development lifecycle, IT operations and tooling. The client was interested in aligning its Product team dynamics and culture with expanding application requirements. A recent cyber security maturity assessment revealed a disconnect between business and technology teams, over-reliance on external vendors, and several communication hurdles. Internal teams were frustrated with poor communication from vendors and indicated they were stretched thin and overwhelmed by rapid application demand growth.
annual cost savings
as a result of this project
of executives believe poor team alignment affects project outcomes.
According to Salesforce
BridgeView’s Senior Principal Consultant and Cyber Security Expert conducted a complete SDLC analysis on this client. This effort included reviewing the client’s JIRA platform with the goal of first identifying pain points with third-party vendors and then implementing a plan for addressing key areas indicated. Our recommendations included:
• Aligning Business Analysts: Assigning business analysts to specific application development domains to foster specialized skill sets.
• Internalizing Product & Project Management: Create greater visibility, control and transparency within the product and project management functions by transitioning key responsibilities from vendors to internal teams.
• Initiating More Proactive Involvement: Involving technology teams early in requirement definitions, shifting the team from reactive to proactive activities.
• Develop & Train on New Processes: Create new SDLC process and documentation requirements and implement team training to improve the quality of product delivery, enhance accountability and augment prioritization capabilities.
The client embraced immediate leadership actions to execute on our recommendations. Results included:
• Significant Cost Savings – Within the first 2-5 years, our efforts are estimated to save the client $1-2 million annually.
• Increased Team Cohesion and Productivity – Improved quality of product delivery, enhanced accountability and augmented prioritization capabilities all led to stronger team dynamics and productivity.
• Creating New Internal Roles: We identified six off-shore roles to bring back in house to reduce dependency on external vendors.
Laying the Groundwork for Success: Through targeted analysis and strategic recommendations, our client is now better positioned to meet their application development roadmap and organizational goals. That’s the power of aligning team dynamics with business objectives.