Our Solutions
BridgeView partnered with the company to develop a strategic approach for Learning & Development (L&D) training their employees during this critical system transformation. These services included:
- Collaborative Needs Assessment & Roadmap Development: Defining a training program aligned with upcoming system changes, including mapping user roles, developing comprehensive training content and a detailed roadmap with defined learning goals, expectations, and deadlines.
- Training Content Development & Delivery: Supporting implementation of training program, first identifying content gaps, enhancing the overall strategy, selecting a learning platform and executing the training.
- Continuous Improvement & Implementation Support: Leading the development of consistent training material standards to ensure a standardized learner experience down the road and providing ongoing guidance and training support for gap identification/remediation and managing configuration changes.
Impacts & Outcomes:
By partnering with BridgeView's L&D team, the client positioned itself for a successful enterprise systems transformation through:
- Enhanced User Adoption: A well-defined training strategy with comprehensive content equipped employees with the necessary skills and knowledge to confidently navigate the new systems.
- Reduced Training Costs: Identifying and addressing content gaps early on minimized the need for rework and reduced overall training development costs.
- Improved Productivity: Training supported quick adaptation to the new systems, minimizing downtime and disruption to daily operations.
- Streamlined Implementation: Consistent training material standards and ongoing support ensure a smoother training rollout across all user roles now and down the road.
- Future-Proofed Learning: Establishing a strong foundation for future training initiatives enables the company to adapt their L&D programs as their business evolves.
Navigate Change with Confidence: BridgeView's L&D expertise empowers organizations to navigate complex system transformations with a confident and capable workforce.